I know Lexus does this with certain models as my friend drives a new IS 300. Since Toyota basically owns Lexus, would a Toyota dealership get rid of minor rust or install my back license plate (screw is stuck in with screw remover head also stuck in while I was trying to get it out) for free or discounted?
It is a 1999 Toyota Camry LE
You’re misunderstanding something.
First, Lexus does not offer free maintenance for life. Hell, Lexus doesn’t even offer free maintenance during the warranty period like BMW does. Lexus covers the initial 1,000 and 5,000 mile check-ups. After that, it’s the owner’s responsibility. They may have done that once or twice a few years ago for a promotion, but no longer. Even then, it was only for maybe 3 years, not life.
There ARE pre-paid maintenance plans (Vehicle Service Plans, or VSAs) – but again, not free.
Next, you said "new IS 300". I’m assuming you mean new to him, since the IS 300 hasn’t been manufactured since 2005.
As to the second part of your question, some dealers will just do little stuff like that for free in order to foster loyalty and win your business when you need a new car. Doesn’t hurt to ask.
Stategic way to do it – take it to the dealer for your next oil change. Yes, I know, a little more expensive than Jiffy Lube, but hang with me – also ask about getting that little stuff done. Chances are, they may just do it, if they quote you a price, easy enough to say "never mind".
